Terms and Conditions
UAC PRIVATE INVESTIGATIONS (UACPI) WEBSITE TERMS OF USE, DISCLAIMER, AND SERVICE TERMS & CONDITIONS
By accessing, browsing, using, or submitting a request through the UAC Private Investigations PLLC ("UACPI") website, you ("Customer" or "Client") acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree, you must discontinue use of the website and services immediately.
Website Use and Informational Purposes
The content contained on this website is provided solely for general informational purposes and is not intended to constitute legal advice, investigative advice, security advice, consulting services, or any other professional advice. While UACPI endeavors to provide accurate and current information, all website content is provided "as is" without representation or warranty of any kind. Past investigations, case studies, testimonials, or examples of prior results are provided for informational purposes only and do not guarantee future outcomes.
No Investigator-Client Relationship
Contacting UACPI through the website, email, telephone, social media, online forms, or any other communication method does not create an investigator-client relationship. An investigator-client relationship is established only after:
- A conflict review has been completed
- UACPI agrees to accept the matter
- A written engagement agreement has been executed by all parties
- Any required retainer, deposit, or engagement conditions have been satisfied
Fees and Billing
Payment Terms: Invoices are due within ten (10) business days from the date results and the invoice are transmitted electronically. An additional ten (10) business-day grace period is provided. Invoices not paid within the grace period shall incur a $25 late fee, assessed every thirty (30) days thereafter until paid.
Accounts outstanding for more than sixty (60) days may be referred to collections, and UACPI may pursue all available legal remedies.
Turnaround Times
Standard liability-limit investigations are usually completed within five (5) business days. Rush requests receive priority. Rush fees will be waived if results are not delivered within three (3) business days or if the results are inconclusive. Requests received after 4:00 p.m. Pacific Time, on weekends, or on holidays will be deemed received on the next business day.
Cancellation Policy
Requests may be canceled within twenty-four (24) hours of submission provided work has not commenced. If work has begun, UACPI may charge a reasonable termination fee based upon services performed and resources expended.
Intellectual Property
All website content, including text, graphics, logos, images, videos, software, design elements, and other materials, is owned by UACPI or its licensors and is protected by applicable intellectual property laws. No content may be copied, reproduced, distributed, modified, displayed, transmitted, published, or otherwise used without UACPI's prior written consent.
Contact
UAC Private Investigations PLLC
Email: [email protected]
Phone: (714) 244-0721